Using gift certificate:
When booking your treatments, please quote ‘gift certificate’ number. Please ensure that your gift voucher is presented upon arrival. Please understand that we are unable to provide treatments if you arrive without your gift voucher.
Guests are asked to protect Gift Certificates and treat as if cash, if lost, anyone can redeem the value. Lost, stolen or damaged cards cannot be replaced.
The Prani Glow Day spa Gift Certificate cannot be redeemed for cash or refunded.
The Prani Glow Day spa Gift Certificate is valid for the period of time indicated on the card itself. This will not exceed 6 months from date of issue. Any remaining balance after the expiry date will be cancelled. The voucher/ certificate must be redeemed within 6 months.
Should you need to extend the validity of your gift certificate beyond the normal 6 months, reinstatement fees apply: 6 month extension - $25 per person; 12 month extension - $50 per person.
The Prani Glow Day spa Gift Certificate is not a cheque guarantee, credit or charge card and cannot be topped up.
The Prani Glow Day spa Gift Certificate can be used for one recipient per certificate.
When you use the Prani Glow Day spa Gift Certificate, it is intended for single use only on a single order. Change will not be given.
If a payment issue arises after the purchase and issue of a gift card, Prani Glow Day spa reserves the right to cancel the set value on the gift card.